If you are contacting us about a fitment concern, damage, or possible defect with your boat cover, please provide clear photos so our team can properly evaluate the issue. Please view the examples below to see the types of photos needed.
Please submit the following:
- Photos of the cover fully installed and secured on the boat.
- Photos from all sides, including the bow, stern, port side, and starboard side.
- Photos showing the entire cover and how it fits around the boat.
- Close-up photos of the specific areas where you are experiencing a problem.
- Photos of any straps, buckles, snaps, poles, or other accessories involved.
- A photo of the product tag showing the part number and serial number, if available.
- Photos of the uncovered boat, including any accessories, modifications, or equipment that may affect the fit.
Please take the photos in good lighting and make sure the areas of concern are clearly visible. Photos of the cover laid over the boat or vehicle without being fully installed may not provide enough information to evaluate the issue.
Once we receive the requested photos, our team will review them and advise you of the next steps.
For assistance, please Contact Customer Service and include your order number, a description of the issue, and clear photos.