Boat Covers Direct partners with leading marine brands like Carver and Shoretex to deliver quality boat covers, bimini tops, and canopies. We stand behind our products with comprehensive warranty coverage, ensuring peace of mind for every purchase. This article explains what is covered under our warranties and provides step-by-step instructions on how to file a claim.
Understanding Warranty Coverage
Boat Covers Direct offers warranties specific to each manufacturer—Carver and Shoretex. Coverage typically includes defects in materials and workmanship but excludes normal wear, improper installation, or accidental damage. For complete details, consult the specific warranty card included with your product or the Warranty section on our website.
When a Warranty Claim is Applicable
- Manufacturing or material defect appears during normal use.
- Defect occurs within the warranty period for your product type.
The product has been used, cared for, and installed according to the guidelines.
How to File a Warranty Claim
- Contact Shoretex directly at 218-739-6012 for a Return Authorization number (RGA). Canopies will not be accepted without an authorized RGA.
- Next, return the cover to Shoretex Fabric, 1010 Weyrens Rd, Fergus Falls, MN. 56537. It is the buyer's responsibility to pay for shipping expenses.
Conclusion
Trust Boat Covers Direct and our partners for reliable warranty coverage that protects your marine investments. If you experience an issue, our dedicated support team is ready to help you through the claim process and ensure you receive the quality support you expect from us.